How do you onboard 7 vacation rental properties in one month without burning out your team? Mike Reilly breaks down the exact 6-stage onboarding system NC Stays uses for every new property, from the first homeowner call to the post-launch celebration.
Homeowners’ trust in property managers is at an all-time low. Nearly every owner has been burned before. The managers who onboard properties with a real system are locking in 5- to 10-year relationships and standing out in a market flooded with new co-hosts.
In this training you’ll learn the full checklist: the handoff call and 30 question onboarding form, the on-site walkthrough captured on Meta glasses, QR code how-to videos that eliminate guest questions, the photography and staging standards that win bookings, the custom GPT that writes high converting listings, review stays that push you to page one of Airbnb, and the post launch playbook that turns owners into your marketing team.