shane o’connor

The STR game has changed—and most operators haven’t caught up. In this episode, we break down what actually separates top-performing short-term rentals from the ones stuck in the middle. From design and amenities to operations, leadership, and systems—this is a real look at how elite STR businesses are built and sustained in hyper-competitive markets. This isn’t theory. It’s what’s working right now. Inside this episode: Why “good enough” STRs are getting crushed The amenity arms race (and how to win without wasting money) What guests notice that most hosts completely miss How ops and hospitality matter more than design long-term Why [...]